What We Collect and Why We Use It
When you open an account with us, we collect the details you provide — name, contact information, and payment method details such as your Touch 'n Go eWallet or Boost account reference. We also collect device and session data automatically: your IP address, browser type, and
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pages visited. This helps us verify your identity, process deposits via GrabPay or DuitNow, and keep your account secure. We do not sell your personal data to third parties. Payment transaction records are retained as required by applicable financial regulations. If you use FPX or Maybank2u
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for deposits, those transaction references are logged against your account for reconciliation. You can request a summary of the data we hold on you at any time by contacting our support team. We keep data only as long as your account is active or as required
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by law — once you close your account, we begin the deletion process in line with our retention schedule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.